Established 2003
Boschhoek Road, off the R540, Dullstroom, Mpumalanga. RSA.
(between Dullstroom & Lydenburg)
With Regret,
No
Day Fishing
Golf Tour Groups
Bachelor Parties
Special Offers
If more than one special offer applies for the same period the larger discount amount will be applied to the booking.
All Rights Reserved
We reserve the right to move a booking to an alternate cottage at no notice should there be unforeseen maintenance.
Terms & Conditions
Acceptance of a quote and payment of non-refundable deposit serves as an acceptance of all policies, terms and conditions and indemnities
Admission rights are reserved
Check your Dates
Bookings are not transferable to other dates & cancellation policy will apply where applicable.
We book up far in advance & are not often able to accommodate date changes
Guests must ensure the dates on the web based booking quote are correct.
Early arrivals cannot always be accommodated, and no compensation will be provided for guests arriving on incorrect dates.
Pet Policy applies
We are delighted to welcome your dog as part of the family.
However, please note that we are a dog-friendly guest farm, not a dedicated dog holiday destination. We do not offer refunds, cancellations, or date changes if your dog is unable to travel
Cancellation Policy
A reservation that is cancelled or not taken up is regarded as a cancellation and is subject to the following rules:
Cancellation:
-
31 days or more prior to the arrival date, 25% of the full reservation amount will be forfeited.
-
30 - 21 days prior to the arrival date, 50% of the full reservation amount will be forfeited.
-
20 days or less prior to the arrival date, or on the arrival date, 100% of the full reservation amount will be forfeited.
Refund Policy & Credit Vouchers
No Refunds.
We respectfully request that guests only pay the non-refundable deposit amount on booking, unless specifically requested (e.g., 1-night stay or a booking made less than 10 days before check-in).
Should you pay the full amount, you do so at your own risk.
If you pay in full in advance & need to cancel your booking, a credit voucher valid for a minimum of 6 months may be issued to be used as a deposit for a future booking, provided that we can get a replacement for your cancelled booking.
The value of the voucher will be the value of the replacement booking (less applicable admin fee), to a maximum amount of the 75% of the full value of the booking.
Vouchers may have limitations or minimums specific to them.
Once a voucher has been used against a booking, it cannot be reissued, refunded, nor the new booking transferred to alternative dates.
Terms of Payment
We do not accept screen shots as proof of payment.
No cash deposits (additional fee's will be levied).
Booking will be considered finalised once the funds have cleared our account.
Rates
Rates are per person per night, not per cottage, with additional charges for extra guests and dogs.
Full payment is required before check-in.
Payment
25% non refundable deposit
Balance payable
10 - 12 days before arrival
We reserve the right to cancel any bookings where the balance has not been paid 5 days prior to check in.
No Payment Plans
If booking far in advance, please pay only the deposit & the balance when requested.
Monthly payments are not accepted, and additional administrative fees will be charged for each extra payment in such cases.
Indemnity
Entry into Highland Giants Estate is subject to your acceptance of the Indemnity clause, a confirmed booking is an acceptance of this indemnity for all guests staying and / or visiting over the booking period.
Indemnity Clause
I fully understand and accept that entrance into Highland Giants Estate shall be undertaken at my own risk and I understand on behalf of myself and fellow guests to indemnify, hold blameless and absolve the company, its members, their associates, employees, fellow guests and all staff of Highland Giants and any persons connected whether directly or indirectly with any of the aforementioned parties against any claims which may be made arising out of any loss, damage, injury, costs or expense to property or persons while on the property of Highland Giants Estate of whatever nature and from any cause whatsoever so arising, even in the event of negligence of any aforesaid parties.
Damages & Extra Cleaning
Guests are accountable for any damages or breakages
including burnt pots, dish cloths, oven gloves, kitchen utensils, mats, blankets
Extra cleaning charges may apply for heavily soiled linens, towels, and furnishings.